Refund Policy


Refund Policy

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Returns 
Our policy lasts 7 days. If 7 days have gone by since you receive your order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please send us unboxing video of product and reason of return to our email at  bytheseashore@outlook.com.au. Once your email is received and reviewed, we will send you an email to notify you the approval or rejection of your refund. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

You will be responsible for paying for your own shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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